Within any Buddy Concierge app, you can contact that company, mall, business or merchant and ask them anything.


Remember that you can also Chat With Buddy, the easiest way to Add Smile$ To Your Day!


Here's how to chat with a Concierge:


  1. Simply tap on Inbox in the bottom app bar.
  2. In your Inbox, tap on the big Plus button.
  3. From the options, tap on the name of the Concierge you'd like to contact, like Maerua Mall, Kosmos Radio or any other.
  4. Tap on the message field and start typing out your message.
    • If you don't want to send a message, just tap the Close X button in the upper right corner of the pop-up.
  5. When you're ready to send just tap on Send.


Now you've sent a message to that concierge. You'll see a new chat has been added to your Inbox. You can follow-up here and ask other things. Remember that once a chat is resolved, the Concierge (or Buddy) closes it. That way your inbox stays uncluttered.